- Help & Support
- Membership
- Invoice and Finance
Why do I keep receiving a decline message when I try to pay by credit card?
If you encounter a problem paying by credit card, please contact the card-issuing bank for assistance.
Below are the most common reasons that a credit card is declined, and your credit card company will be the best resource to resolve any issues.
- The charging amount exceeds your credit limit or transaction limit
- Foreign transactions are not allowed on your card
- Newly activated account
- Declined by the customer's card-issuing bank due to other restrictions