Add a comment to an erratum or issue in Jira

To add a comment to an erratum or issue in Jira:

1. Open the erratum/issue in Jira. 
2. In the “Comments” section, click in the “Add a comment” field and type the comment. If needed, click the square Files & Images icon to attach a Word file or FRD.
   
   Note: We recommend as a best practice that users attach files to their comments rather than use the Attachment section to upload the files. This ensures that a comment, and thus the file attached to it, can be referenced accurately.
3. If anyone specific needs to review the recommendation, press @ and type their name to notify them.
4. Click Save.

Change the order of comments on an erratum/issue

Users can change how the comments are ordered (from newest to oldest or from oldest to newest) based on their preference.

Click the button at the end of the Activity log options (it will read “Oldest first” or “Newest first” based on its current setting). This setting, which is specific to the user’s account view, will continue to apply across all errata/issues but can be toggled back and forth as needed.